Accessibility statement
This statement applies to https://apply-for-a-standard-individual-export-licence.service.gov.uk/
This service is run by the Department for Business and Trade (DBT). It is currently in private beta but is designed to be used by as many people as possible when it goes into public beta for standard individual export licences (SIELs).
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
The service meets the Content Accessibility Guidelines (WCAG) version 2.1 AA standard.
The below areas do not meet 2.1 AAA requirements, which were not in scope for the purposes of this audit:
- there was an ambiguous link identified on two pages that may be difficult to understand for screen reader users browsing out of context
- links that opened in a new window without informing users were identified
Feedback and contact information
If you need accessibility support to access this service, contact LITE.support@businessandtrade.gov.uk or call +44 (0)20 7215 4594 and select option two.
If you find any problems not listed on this page or think we do not meet accessibility requirements, contact LITE.support@businessandtrade.gov.uk. We'll consider your request and get back to you within 15 days.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website's accessibility
We are committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.
Content that’s not within the scope of the accessibility regulations
Our PDF documents are essential to providing our services. For example, we have PDFs with information on the application outcome and a copy of the application is generated as a PDF.
What we're doing to improve accessibility
We will schedule another accessibility audit in 2024 to identify any issues that do not meet the WCAG 2.2. success criteria.
In late 2024, we will consider what we can do to improve the accessibility of our PDF documents and licences.
Preparation of this accessibility statement
This statement was prepared on Friday 2 February 2024. It was last reviewed on Friday 2 February 2024.
This website was last tested on 30 May 2023 and was checked for compliance with the WCAG 2.1 AA standard. The test was carried out by the Digital Accessibility Centre (DAC).